Alexandra Resort

Anniversary/ Honeymoon Bliss My husband and I wanted to have a low key, relaxing, but fun honeymoon. We chose Alexandra resort. My goodness, what a great stay! First off, great staff!! Everyone is so friendly. You feel so welcomed. We were able to check in early with Claudy. He made it fast to get to our rooms so we can head to the beach so appreciate getting keys and rooms squared away. Our bags were covered by Arthur and Dalano which came to the room fast. Jerry took us on a tour to familiarize with the property and restaurants included with our All inclusive. I mean, great start by this team on the front office. The servers and staff at the restaurants were always smiling and making sure we didn't wait long for tables or food. We were staying a week so it was great to see the same familiar faces at the restaurants. John made a great açaí bowl at the smoothie shop. Yum. Eddison and Seyvers were our bartenders who made a delicious rum punch. Thank you! Forty and Alcinde were always making sure we were good while catching sun on the beach. Kept my drink filled, thanks guys! At ASU restaurant, Mr.Charles was always making sure guests needed everything. Nothing goes past him. His staff like Petrona and Steven waited on us at the buffet. And they were hustling. I have to give a major shoutout to Marjorie at Black Rock. This is more high end and need reservations for dinner. We went on the busiest night and she was so calm and welcoming despite the heavier pace. Even our last night she made an effort to plate desserts to wish us a Happy Anniversary/Honeymoon. I also want to shout out Randy and Edmund who were the grill masters. Omg! That ribeye was perfect! The pizza was delicious and next time I'll have to try the sushi restaurant. It was under construction. Miracle was able to set up our Snorkeling adventure. All the sports we did on the island was a dream. And no better place than Turks. Our room was clean and contemporary. I luckily brought a tide pod and dryer sheet so was able to do laundry because they had a unit inside the room! I also liked the fitness center. I don't typically workout on vacation but the facility had good machines to offer so I took advantage. As you can tell, I loved the food there! Thank you to everyone at the Alexandra resort. A visit I won't forget.

Milestone Celebration This property was great. If you plan to visit Turks and Caicos I strongly recommend this property. There are several staff members that when above and beyond to make our stay GREAT.Priscilla so very helpful with an event we was looking to have before we arrive. Her hospitality was GREAT while we were there. Christiana was very pleasant and very accommodating. She handle service with a smile.Andy was very pleasant and so nice. He took very good care of us while we were Poolside. Mr. Charles was very accommodating and hospitable every morning for breakfast.Sudion was the best server. She also went above and beyond to accommodate us. PS she can below if you want a birthday song 😉.Keisha and John are the best pool bartenders. The drinks were on point.The rooms were very nice. The bed was sooo comfortable, slept like baby. The pool and area around the pool was clean. The beach was clean and kept in good condition.

Kind of expensive but excellent facility with a great staff, decent food and a beautiful location So close to giving the Alexandra Resort an excellent.... First off, a quick reality check. As anyone who has been to the Caribbean will attest, things are different there- the environment is harsh on everything (roads, buildings, etc), everything is imported and expensive (gas, as of Nov 2022, was US $7.50 per gal) and the vibe is much more laid back (if you are an unrepentant A-type personality that demands everything RIGHT NOW, just don't go...) This little zinger right up front- this is a review of the Alexandra Resort but be aware that, with a stay at the Alexandra, you also get full access to the Blue Haven Resort as well. Very nice and you can look up the reviews of it if you wish. Shuttle runs hourly between them. The raw facts- The room was fantastic (one bedroom, 1.5 bath overlooking the pool with good view of the ocean.) We were on the fourth floor of the building named Marilyn. Full kitchen (why in a all inclusive resort? I'll get to that) tile throughout, crown molding, the full bath had a very acceptable tub and shower. The balcony had a dining room table for 6 AND additional lounge chairs. So close to perfect but..... for some reason the window treatment on the kitchen window looked like a stained bedsheet someone had found in a ditch and hung over the window. Why?? The condition of the facility overall was excellent, especially if you consider that a hurricane had come through about a month earlier. The staff was constantly working on, painting, fixing, trimming and upgrading the grounds and not in a way as to disturb the visitors. Nothing to sharpshoot on the grounds- they were great. The staff was wonderful as well. After a couple of days the wait staff remembers you, your preferences, and your name. Pro tip- remember their names, because they will remember yours. Very happy with the staff, but..... this falls under the island vibe thing- on more than one occasion, my food order wasn't quite right. I'd ask for coffee and milk for breakfast and only get the coffee. Or order a salad and sandwich and only get the sandwich.... Yes, I know, "First World" problems and I didn't say a word to the staff. Just be aware. All in all, they are pleasant, friendly and bring a good, warm atmosphere to the resort. The food.... My wife described it best- it was like taking a cruise on land. There are three restaurants on the property. The Asu, the Black Rock and the Fish Deck. All are located very close together on the property. The Asu was the dry land version of the all-you-can-eat buffet on a cruise, serving breakfast and dinner. Just as on a cruise, the food is presented in bulk and is acceptable but not remarkable. Breakfast was scrambled eggs, waffles, pancakes, sausage, bacon, various fruits. Mimosas for the asking or you could pour your own. You can stand in line and get a personalized omelet, which are very good. Dinner was usually themed; Italian night, seafood night, etc. Nothing to write home about but you won't go hungry. The Black Rock is comparable to the sit-down, reservations-required restaurant that all cruises have, and yes, reservations are required for dinner (not for lunch though.) Lunch is first-come, first-served in the open air pavilion right off the beach. Standard lunch fare- hamburgers, salads, etc. The dinner menu was more impressive with the signature hook (novelty) being that the meats are served still cooking on incredibly hot dark, square stones- the namesake Black Rocks. Very good and this is a more European dining experience. Don't come in thinking you will be in and out in 30 minutes. Worth it. The Fish Deck reopened from renovations the night before we left. As we had been nice to the staff and had tipped them appropriately (hint, hint) we were invited to the grand reopening. The fare was fresh, made to order sushi and it was very good. I am not a sushi expert, but both my wife and I liked it, as did the other patrons we chatted with. I think reservations are required. In addition to the restaurants, there is also a pizza shack, smoothie hut, three bars (beach, between the beach and pool, and in the pool) and a stand serving some of the best jerk chicken, corn on the cob and slaw I've ever had. It's on the path to the beach. Last thing on food. Thursday night there is a community fish fry that is easy walking distance from the resort. Less than a quarter mile. Do it. Just follow the crowds walking out the gate around 6 PM. There is the raw data. Now some other observations- ** Grace Bay beaches may be the most beautiful in the world. ** Bikes are available and there is a nice shopping district less than a mile away. Note to the Alexandra management- please invest in some new bikes. They're getting a bit rough. ** Another cruise-based comparison/observation- I think T&C (the whole island, not just the Alexandra) has made the conscience decision to pattern themselves on the Viking Riverboat/Norwegian/Royal Caribbean model and aim for more affluent clientele rather than appeal to the masses. Quality over quantity.... I think the Alexandra might be the most inexpensive all-inclusive on the island, and it ain't cheap. The upside: no drunken frat boys running around screaming at 2 AM. The downside: it ain't cheap. ** Remember the full kitchen? The unit also had a washer/dryer as well... Why? The unit was actually for sale. You can buy the units, and calm down, there was no "pitch." Just a flyer on the kitchen bar with a business card for the realtor. No time share BS or anyone actively trying to sell anything. I may take a look at that in a few years when I retire... So, having said all that.... Bottom line: Kind of expensive but excellent facility with a great staff, decent food and a beautiful location. And don't forget you get access to the Blue Haven as well! I'd go back.

Great EXPERIENCE with GREAT HOSPITALITY I am not BIG on reviews but I felt convicted to leave a review for this GREAT resort. I ONLY gave a 4.5 stars because of a slight recommendation that I spoke to Priscilla about and she wrote it down for a meeting discussion (which tells me by the time you stay there it will be resolved).I have a LIST of employees that understand their jobs in the hospitality INDUSTRY. The list of employees showed us EXCELLENCE In customer service or SATISFACTION. They did everything in their duties to please our group of 10.Christiana is at the TOP of my list for her smile, service and assistance. I would say call her miss make it HAPPEN and make you smile.Andy is next … we ran him CRAZY but his mannerisms and professionalism showed us we was not a bother.Mr. Charles was the back up when Christiana wasn’t available. Mr. Charles was very accommodating and supportive. Sudion was thee BEST of the best when it came to being a SERVER but she really needs to be on the entertainment team because she can SANGGGG (goose bumps type of SINGING)Keisha & John are your POOL bar BEST. Highly recommend this resort if you are looking to be treated with RESPECT, APPRECIATED with GREAT hospitality.

Amazing Alexandria Wow- celebrated a 60th birthday with 10 friends and The Alexandria was amazing. I went into the trip with low expectations and boy was i wrong. The staff was wonderful- went so far out of their way to make it all so great! Decadent breakfast buffet, amazing bar and drinks, best beach loungers on the beach. Could the lunch menu have been better- yes but the daily lunch bbque was awesome. Had one of best massages and the rooms were wonderful.

Review Dericka is one of happy person in the island , she treated us with most respect and kindness. She took her time to explained all the activities which we end buying some of it . I’m so happy to meet such amazing happy person that made our vacation more wonderful, we will be in this resort again .

Turks Caicos collection Dericka was a part of Alexandria Resort and she recommended such an amazing snorkeling resort for our honeymoon stay. She also offered other recommendations for our trip from food to other excursions.

Anniversary Our Anniversary trip to the Alexandra Resort was fabulous. The staff was super friendly and the food was delicious. Gloria kept us fed and Forty while Keisha made sure we had plenty to drink! Everything was perfect from start to finish!…and that beach, words can not describe how beautiful it was. We can’t wait to go back!

Birthday Celebration My husband and I had a wonderful time at Alexandra Resort. We were greeted by Jerry who took our luggage and provided cold cloths to cool us down. Janekia checked us in and was very helpful with accommodations, which was a very nice studio on 4th floor. We had a wonderful view of the grounds and ocean. The food at the resort was enjoyable .Staff members Gloria and SuDion greeted us with smiles and provided great service. The beach at the resort was beautiful and the water was turquoise , simply beautiful! Our stay include Kayaking and love buggy tour, many hanks to Dericka who assisted with booking. Thanks Dericka! We had an awesome time!! We would also like to thank Claudy and Mirlene .