What are the benefits to booking directly / through this website?
Alexandra Resort has a price match guarantee so you can book with confidence on our website or via phone.
What is the airport code I should use when booking flights?
PLS
Is there transportation to the resort from the airport?
Taxis from the airport are readily available and it’s a short ride to the resort.
What are the complimentary shuttle operating hours to the sister resort?
The hours are posted in the lobby and other areas around the resort. You can also check by calling the front desk.
Do all rooms have safes?
Yes all rooms have laptop-sized safes
What are the activities for kids?
Yes! Learn about Fun Pals programs here.
What are the restaurant menus?
Sample menus are available here.
Are hairdryers provided?
There is a hairdryer in each room.
Do you offer travel insurance?
Yes. We highly recommend Travel Protection to help protect your vacation investment if unexpected changes arise. Coverage may include cancellation, delays, medical, and evacuation benefits.
Plan details and enrollment are available here.
Ultimate Resort Vacations (“URV”) is the worldwide representative for Alexandra Resort and processes reservations and related arrangements on the resort’s behalf. Charges may appear as Ultimate Resort Vacations.
Travel protection is offered through Trip Mate, a third-party travel insurance provider. When you click the link, you will be redirected to Trip Mate’s website, where Ultimate Resort Vacations will be displayed as the resort’s reservation/booking representative.
